Unable to install Support Assistant - Windows 10 - error from 7-zip: The operation requires elevation. Same here. INspron 15Windows This is a fairly easy fix. Then right click on the file and tell it to run as administrator. That will install the file. My Support Assist is only halfway working.
Dell Support/Assist not working
Some of the functions work and some do not. I cannot run the diagnostics from the Dell Support page either because it requires Support Assist. I cannot schedule the automatic hardware checkup, but it will run manually. The driver check isn't taking place.
I tried to reinstall Support Assist and am having problems. I did save it to my desktop and ran as administrator several times actually. I uninstalled it and started from scratch again. Even installing as administrator, I get the following message, "Installation was not completed successfully.
You must reboot the system before you may install again. Can anyone help? I tried several times, playing around with installation files and admin privileges. I've been able to install support assist on my laptop inspron 15Windows 10 but everytime that I go to www. It is getting really frustrating. I was having the same problem.
Follow the on-screen instructions to complete the installation. Browse Community. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Search instead for. Did you mean:. Unable to install Support Assistant - Windows 10 - error from 7-zip: operation requires elevation. Tried to right-click and run as admin, no error this time but never installs. I am the only user on this machine and setup as administartor.
All forum topics Previous Topic Next Topic.Follow the steps below to easily and successfully reset your Windows 7 or 10 PC to its clean factory setting. Also, make sure you back up app-specific data, like custom filters saved in a photo utility, save files from your favorite games, and back up emails if using an offline client.
This feature returns your Windows 10 installation to the default state it was in when Windows 10 was first installed. Check your documentation or give technical support a call if you want to return your PC to how it was when you first pulled it out of the box. Then click All settings. The next page contains two options.
This comes in handy if your manufacturer provides a factory restore image or external drive containing the image to return your machine to its factory state.
Step 4: Decide whether you want to keep all of your files and folders, or truly start from scratch and then bring your personal data back from your backup solution. Whichever one you pick, all of your applications will need to be reinstalled, and your settings, such as your Start menu, will go back to the defaults.
Step 5: Click whichever option suits you. If you chose to Keep my filesskip to Step 7. You can choose to just remove your files rather than clean the drive, and to remove all files from just the Windows drive or all drives. Click on Show me the list of drives that will be affected to know exactly what will be included in the reset process. Step 7: If you chose to Keep my fileson the next screen the system will offer to display a list of conventional programs installed on your computer ones not installed from the Microsoft Store.
Click on List of apps to be removed in the Ready to reset this PC dialog to see what apps will be removed.
This list will be saved to your desktop when you finish the recovery process. Click Reset. Click Reset to proceed.
Your PC will then reboot automatically and begin the reset process.
How to factory reset Windows
It may reboot itself several times. Wait for Windows to restart and begin the setup process, then enter your personal information and login. Windows 7 does not have the built-in refresh and reset options found in newer versions. Users with these operating systems have two choices when looking to perform a factory reset.
Note: Microsoft is ending support for Windows 7 in January You can still do this for freeif needed. Check out our Windows 7 reinstall guide for more detailed instructions. Your second option is to use a manufacturer-provided recovery tool or recovery partition.
Here are common names for recovery software from each major PC manufacturer. To do this, reboot your computer, and pay close attention to the boot screen that appears before Windows loads. Keep an eye out for a shortcut key that brings you to the recovery interface. In most cases, the key will be F The best Mac apps for 1 day ago. Common Huawei Mate 20 Pro problems, and how to fix them 1 day ago.
How to record your computer screen 5 days ago.I keep getting this error:. I've rebooted, tried as Administrator, flushed my DNS. Nothing seems to work. I know I can manually download via Service Tag but this is much more helpful to do it this way. This is on an Optiplex with Windows 10 and all recent updates. Any suggestions??? If you just need drivers, installed Dell Command Update. Other then that, not sure.
Have not needed to install supportassist. It says you should be able to use SupportAssist on non-admin machines as long as the service is run by an administrator. I just refreshed 40 OptiPlex 's and Support Assist would install but not function right. To continue this discussion, please ask a new question. DellFollowers - Follow Mentions Products. Samuel Dell. Get answers from your peers along with millions of IT pros who visit Spiceworks.
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Specter wrote: If you just need drivers, installed Dell Command Update. This topic has been locked by an administrator and is no longer open for commenting. Read these nextThank your message. Please try the steps provided in the link shared by JOcean.
If the error persists, please delete all files, services, and applications related to Dell Support Assist, Dell Support Assist remediation service, Dell Assist. How to locate the service tag. Installing as admin makes zip difference. Still stuck on "getting application files"-- ZERO network activity. Turns out that since I'm using a Non-English Windows version Dutch in this casethe Users group is called "Gebruikers" and thus not found by the installer.
I then found the solution on the Gaaiho support websitewhich is just creating a "Users" group:. It should not be neccesary to create a new group folder. To specify it is not an option to create new group folders like described in the tutorial on Windows 10 Home edition.
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How to Fix Dell Laptop Running Slow Windows 10? Try These Ways! [MiniTool Tips]
Hello, I am trying to install the Dell SupportAssist and I can't, I'm for hours in the installer, it displays the message: ' Updating the SupportAssist ' and nothing happens. What do I do? All forum topics Previous Topic Next Topic. JOcean 5 Iridium. This may help from another forum post.
Did not work. LostPeace 1 Copper. Dell-SreejithR Moderator. BobNoNickname 2 Bronze.This did not work for me. The command executed and I restarted and tried to install SupportAssist again.
It looked like it was installing, but then the window just closed. I have tried twice now. Anyone got another idea? Go to Solution. Install the BIOS first, then restart. If found, select Uninstall. View solution in original post. Thank you. Followed instructions and Support Assist seems to be working.
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Anjistar 2 Bronze. SupportAssist, update not installing. All forum topics Previous Topic Next Topic. Accepted Solutions. Awaiting a response to my previous public troubleshooting reply. Many thanks for taking the time to offer solutions. Angie Charles. Please feel free to get back to us.
Being wary of "optimization" software, I have avoided using SupportAssist. Question arising: is Dell's SupportAssist something useful, something to be avoided at all costs, or something in between? Edited by hamluis, 22 December - AM. Personally I wouldn't install it and would hunt down and kill the nag that keeps prompting for it.
Here is the Dell side of the story. Bottom line, the more stuff you have running the more opportunities for things to go wrong. If you feel the need to install it, it isn't going to hurt you. Posted 21 December - PM. Posted 22 December - AM. For those who have limited interest in maintaining their systems no need to raise hands here For users dedicated to proper maintenance of their systems I'm not paranoid about these types of utilities nor can I validate the premise that they are "evil" in any way.
They are intended to be conveniences for lazy or unknowing users The question I would have is I have both installed on this Dell Optiplex system which I bought refurb My system has not had any problems nor do I expect it to. BC Malware Forum. Forum Rules.HP Laptop Fix - Boot Device Not Found - Hard Disk (3F0)
BC Tutorials. Even if you are perfect Use a 3d-party backup program. Just thought I'd through that in!Dell Support and Assist are no longer working. I can't even access the support page as I've been able to do in the past. Is that because I didn't opt for an extended warranty? Or is it caused by the most recent W10 update? Will Microsoft update the bios, important drivers, etc? If so, I don't care about Dell Assist. But in the past I've been able to access their support webpages long after the warranty expired.
My Dell Assist is working. Windows 10,Home updated through I do have the service contract though. I've been using Dell Assist for years, sometimes it "disappears" or won''t work, I've re-installed it a few times, it always worked afterwards I found Dell Assists on my computer the latest w10 and uninstalled them all.
When I go to the Dell laptop support page, it requires that I enter my service tag; when I did it forced me to download the Support Assist app again.
Don't enter the service tag. Do a web search for your particular model ; in my case, I search for Dell Inspiron The search returned Dell links to support pages. Fotograffic, I have not used the Dell Assist in a very long time. I checked and it is nowhere on my computer. I have a XPS desktop, running Windows 10, pro.
I have no problem going to the Dell support page entering my service tag and accessing the drivers for my computer. I don't know which browser you're using, but I tried with Chrome and Edge and had no problems accessing the drivers and downloads on the left side of the page.
You might try going to the site using 'incognito mode', might help. It is important to get to the driver page as that is where the bios updates are to inoculate your computer against Spectre with Dell's bios update. I hate to say it, but if you can't access the page, you might have to call Dell to get it straightened out. If I enter my computer model instead of using auto detect or entering the service tag, I'm brought to the drivers and downloads page for my model, it seems I might be able to bypass being forced to download Support Assist.
Just read this thread. It was doing something weird, I can't remember what. I uninstalled it and everything was fine, but now I can't reinstall it. I was trying it with the service tag and just now followed the just type in model number here, but it doesn't seem to want to let me check drivers without Support Assist.
I have tried to download it, but I keep getting an error message saying it can't install it because of an error, maybe due to an Internet connection, but the Internet connection is fine. I have been living just fine using the computer for hours on end everyday, but I don't like it when things aren't working right. I will give Dell a call, but if anyone else has a clue, I would be interested in advice.
Is there something else running that could give it the erroneous idea that there is an internet connection problem??? I deleted all Dell bloatware like this and just go direct to the Dell drivers support page periodically to check for new drivers. And getting back to a question I've asked many times in the forum since buying a W10 laptop, how does the average, non-technical person understand things like this:. To ensure the integrity of your download, please verify the checksum value.
MD5: 4fda9e9ee3cefacae2d4 SHA1: fe6d1e30c01ba0be9c70cfe9dd SHA a3a6ba05cbee0a4c31badbcdefce4b6a7dbe1dd1fd0. I guess I'll try Dell Assist again though, as I've mentioned in another reply, I've found out how to locate the drivers manually. Unfortunately, the general, honest, short answer to your question is: you don't.